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Performance Evaluation

Joulé's number one goal is to provide good quality service. At Joulé, we use customer satisfaction as a key performance indicator. We therefore request that you take a few minutes to complete this Joulé Performance Evaluation form. This will assist us in continuing to enhance and improve the services we offer our customers. We thank you for your assistance.

All Information is Mandatory Except Comments
Date (xx/xx/xxxx)
Joulé Locations
Joulé Industrial Contractors
Joulé Technical Services
Customer
Contact Name
Title
(Area Code) Telephone

Please select the appropriate rating.


Safety:

90% 80% 70% 60%

Adherence to customer safety policies


Excellent Safety Performance

Good Safety Performance

Marginal Safety Performance

Unacceptable Safety Performance
 
 

Quality/Technical Skills:

90% 80% 70% 60%

Accuracy and completeness of work


Virtually No Errors

Minimal Errors

Passable

Careless
 
 

Productivity:

90% 80% 70% 60%

Work completed within schedule


Exceeded Requirements

Met Requirements

Met Minimal Requirements

Below Requirements
 
 

Attendance:

90% 80% 70% 60%

Required quantity of craftspersons available daily


Minimal Absenteeism

Seldom Absenteeism

Marginal Absenteeism

Unacceptable Absenteeism
 
 

Cooperation:

90% 80% 70% 60%

Couteous and professional
work crew


Highly Cooperative

Good Participation With Others

Satisfactory Participation

Unacceptable Participation
 
 

Overall Performance:

90% 80% 70% 60%
 
Excellent

Good

Fair

Unacceptable
Comments